The Suburban Healthcare and Rehabilitation Nursing Home is located at 20265 Emery Road in North Randall, Ohio.

It is a 150-bed facility owned by Suburban Holdco LLC. We, at The Dickson firm, have had numerous dealings with the individuals involved in this nursing home, including Naftali Shapiro, Mayer Guttman, and Ragesh Agarwal, M.D.

This facility has a rating of one (1) out of five (5) starts overall, a rating for health inspections of one (1) out of (5) five stars, and a rating for staffing of two (2) out of five (5) stars.

– This nursing home received a federal fine of $15,113.00 on September 5, 2023.
– It received a federal fine of $37,754.00 on January 17, 2024.
– It received a federal fine of $27,367.00 on March 7, 2024.
– It received a federal fine of $14,353.00 on March 7, 2024.

On March 7, 2024, Medicare also refused to pay for the services being rendered to its residents due to the quality of care being provided.

According to reviews posted online, people have had issues with the Administrator returning their calls. One family member was seeking to discharge her father as soon as possible. She indicates that her father had received subpar services since he was first admitted to the facility. She also indicated that her family worked harder than the staff to take care off her father.

Another person who wrote a review of this nursing home indicated that it's probably the worst nursing home in the county. This reviewer said that the nursing home was filthy. They indicated that the bedsheets do not get changed or cleaned for several weeks on end. They indicated that the Administrator was terrible. They indicated that the elevators are often broken and never fixed.

Another person who wrote a review of this nursing home said that the nursing home was terrible. They indicated that their grandmother was there, and they were going to take her home. The reviewer indicated that they do not do basic things like bring her water. They indicated that she was a diabetic, and they would not take care of her food. They also indicated that the food was terrible. Often the food was cold, sometimes the vegetables were hard.

These types of complaints cause us grave concern about the care at the Suburban Healthcare and Rehabilitation Nursing Home. These complaints are consistent with the overall rating of one (1) out of five (5) stars, and the health inspection rating of one (1) out of five (5) stars, and the staffing rating of two (2) out of five (5) stars. If a nursing home is not staffed properly, there is really nothing the staff can do. They simply cannot keep up with the residents.

In this particular instance, it sounds like the residents are being neglected because there just are not enough staff. Further, it sound like there is a lack of oversight. People indicate that they are trying to reach the Administrator, and he is not calling them back. An administrator who is not responsive to the residents and their families is a grave concern.

Many families may ask themselves if The Suburban Healthcare and Rehabilitation Nursing Home is a good nursing home – and should they send their family members there to be cared for. They may ask if it is a dangerous or bad nursing home. They may ask if other residents at the nursing home have experienced abuse, neglect, bedsores, falls or other injuries. These are valid questions. Based on the ratings above, family members should have real concerns about The Suburban Healthcare and Rehabilitation Nursing Home as a safe and caring choice for their family members.

Here at The Dickson Firm, we would strongly recommend that you consider sending your loved one to a different facility.

If someone you love has been neglected or abused in a nursing home or assisted living facility please call us at The Dickson Firm at 1 (800) OHIO LAW as we would be happy to talk with you and help you in any way that we can.